Shipping Policy
Delivery Times :
US Domestic Orders
USPS Priority Mail FREE
Please allow 1 business days days from order confirmation to receipt of shipping confirmation email with tracking number. Estimated delivery is 2-3 days from Gilroy, California Fulfillment Center.
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International Orders:
Expedited International 2-6 days USD $15 any quantity up to 10 masks
Requires physical address and telephone contact number, no PO Boxes.
Please allow 2-3 days from order confirmation to receipt of shipping confirmation email with tracking number.
Orders are shipped from Gilroy, California.
*Please Note: Tracking numbers normally take approximately 24 hours to be available for tracking on the respective carrier tracking system. While the package has shipped, there will be no available information on its delivery status until the following business day.
Please allow 2-3 business days for our warehouse to process your order during peak shipping time frames.
Postal holidays such as Memorial Day, Independence Day, Columbus Day, Labor Day, Veterans Day, Thanksgiving Day, Christmas Day and New Year's Day may affect delivery.
Return Policy:
If you have receive a wrong size mask, please contact@vogmask.com with order number to request exchange or refund.
ORDER SUPPORT and RETURNS: Please email contact@vogmask.com for help in order corrections and support. For returns and exchange, please see below.
Returns: We will refund any purchase for any reason within 30 days. Please email contact@vogmask.com for instructions.
Order Correction: Please email any order corrections to contact@vogmask.com and we act accordingly. Thank you.
Order Contained Damaged or Incorrect Items
- Contact us at contact@vogmask.com and we will process your refund.
All Other Returns
- You may request refund by email to contact@vogmask.com.